Contact Us

Have questions or ready to plan your next journey? Get in touch with our travel experts today.

Contact Information
Reach out to us through any of these channels

Address

123 Travel Street
City, Country
Postal Code

Phone

+1 (234) 567-8900

+1 (234) 567-8901

Email

info@serenetravels.com

bookings@serenetravels.com

Business Hours

Monday - Friday: 9:00 AM - 6:00 PM

Saturday: 10:00 AM - 4:00 PM

Sunday: Closed

Emergency Contact
For urgent travel assistance

If you're currently traveling and need immediate assistance, please contact our 24/7 emergency support line:

+1 (234) 567-8999
Send Us a Message
Fill out the form below and we'll get back to you as soon as possible

Visit Our Office

We'd love to meet you in person to discuss your travel plans

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Frequently Asked Questions

Find quick answers to common questions about our services

How do I book a service with Serene Travels?

You can book our services by filling out the contact form on this page, calling our office, or visiting us in person. Our team will guide you through the booking process and provide all necessary information.

What payment methods do you accept?

We accept various payment methods including credit/debit cards, bank transfers, and cash payments at our office. For certain services, we also offer installment payment plans.

How far in advance should I book my travel?

For regular travel services, we recommend booking at least 2-3 months in advance. For Umrah and Hajj services, 6-8 months advance booking is advisable to ensure availability and smooth visa processing.

Do you offer refunds for cancelled bookings?

Our refund policy varies depending on the service and timing of cancellation. Generally, cancellations made 30+ days before departure may be eligible for partial refunds. Please contact us for specific details related to your booking.

Can I make changes to my booking after confirmation?

Yes, changes can often be accommodated depending on availability and timing. Please contact us as soon as possible if you need to make changes to your booking. Additional fees may apply.